Terms of business

When booking and/or paying for any session or service you agree to and accept the terms outlined herewith:

PAYMENTS AND CANCELLATIONS 

• Full payment must be made 48 hours before your session starts.
• Payments not made 48 hours before your session starts your session may be cancelled and you may be charged a *fee.
• I normally require 48 hours notice for any cancellations of a session.
• *A late cancellation fee of £25 may be applied for less than 48 hours notice.
• Payments are usually processed via PayPal, Alternatively, you can pay via bank transfer, although, this may not be instantaneous and may take up to 3 days to clear. Please email me so i can provide you with my bank details.

DISCLAIMER

Tonje (The Soul Alchemist) does not diagnose, treat, or cure any medical or psychological condition of any type, nor does she claim to perform any type of mental or emotional health therapy. Her work shall not be construed as medical or psychological advice, implied or otherwise. Information on this website is intended to be for informational purposes. Results of energetic healing sessions may vary. They are designed to promote wellness, clarity, improved energetic resonance and empowerment. Please check with your medical or mental/emotional health professional before changing any of their recommendations for treatment.

PRIVACY POLICY

At The Soul Alchemist, your privacy and trust are deeply valued. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or engage with my services.

1. Information I Collect

When you visit the site, sign up for a free gift, book a session, or contact me, I may collect:

• Your name and email address
• Any information you provide in contact forms or session bookings
• Technical data such as your IP address and browser (via cookies)

This information helps me connect with you, share relevant content, and improve your experience on the site.

2. How Your Information Is Used

I use the information you provide to:

• Send emails, resources, and updates you request
• Respond to your inquiries or session bookings
• Deliver and improve services and offerings
• Share soul-aligned content that supports your healing journey

You can unsubscribe from email updates at any time using the link at the bottom of each message.

3. Cookies and Analytics

This site may use cookies (small data files stored on your device) to analyze traffic and enhance your browsing experience. This includes anonymous data collected through tools like Google Analytics to understand how visitors use the site.

You can manage or disable cookies in your browser settings.

4. Sharing Your Information

Your information is never sold or shared with third parties unless required by law. I may use secure third-party tools (like email services or booking systems) to help manage communications or sessions, and these providers are also committed to data privacy.

5. Your Rights

If you are located in the UK, EU, or other regions with privacy laws, you have the right to:

• Access the personal data I hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time

To exercise these rights, please contact me at: info@thesoulalchemist.uk

6. Data Security

I take care to protect your information and ensure it is stored securely. However, no online transmission is ever 100% secure, so please only share what feels aligned and necessary.

7. Changes to This Policy

This Privacy Policy may be updated occasionally. Any significant changes will be noted on this page.

Last updated: June 2025

Questions or Concerns?

If you have any questions about this policy or how your data is handled, please reach out to me directly  info@thesoulalchemist.uk

Thank you for trusting me with your energy and your presence.

With warmth and integrity,

Tonje 

The Soul Alchemist